This Privacy Policy explains how solobooker Web (the “Company”, “we”, “us”, or “our”) collects, uses, and shares information when you use solobooker (the “Service”), including our website at https://solobooker.me.
1. Information we collect
- Account information: name, email address, and login credentials (if you create an account).
- Booking information: appointment requests, selected services, time/date, and notes submitted as part of a booking.
- Merchant and customer data: information merchants store in the Service about their customers (for example, name and contact details) and business configuration (services, working hours, special dates).
- Payment and billing: subscription payments are handled by a third-party payment processor. We receive limited billing data such as subscription status and payment confirmation. We do not store full payment card numbers.
- Usage and device data: log data such as IP address, browser type, pages viewed, and timestamps.
- Cookies: used for essential functionality and to improve the Service.
2. How we use information
- Provide, operate, and maintain the Service.
- Process subscriptions and manage billing.
- Improve reliability, performance, and user experience.
- Provide customer support and communicate updates.
- Protect against fraud, abuse, and security incidents.
3. How we share information
We may share information with:
- Service providers (hosting, monitoring, email delivery, analytics) that help us operate the Service.
- Payment processors to process subscription payments.
- Merchants and end customers involved in an appointment, to facilitate bookings and communications.
- Legal authorities when required by law or to protect the rights and safety of users and the Service.
4. Data retention
We retain personal information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
5. Security
We implement reasonable safeguards to protect information. However, no method of transmission or storage is completely secure.
6. Your choices
You may request access, correction, or deletion of your personal information by contacting support@solobooker.me.
7. Children’s privacy
The Service is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.
8. Changes
We may update this Privacy Policy from time to time. We will update the “Last updated” date above.
9. Contact
Questions about this Privacy Policy? Email support@solobooker.me.